As with any other medical practice, physical therapists also require a fully integrated specialty-specific EMR solution that offers functionality different from software programs geared towards primary care and related specialties. A suitable EHR framework helps the therapists to improve patient care and reduce traditional paper recording of patient data. An EMR system for these practices should help therapists to integrate and streamline all aspects of patient care. While there may be some features similar to the ones offered in primary care software, a physiotherapy EMR program must support robust documentation, billing, scheduling, treatment plans, compliance, and assessments for multiple patients being seen on a regular and recurring basis. 

Here’s what you should add in your list of considerations while looking for a better quality physical therapy software:

Simple, Robust, and Customizable Documentation

A physical therapy practice management software should allow for fast and simple note-taking, accelerating the entire physical therapy documentation process. This will enable therapists to focus on patients instead of note-taking. Look out for a system that allows you to create a tailor-fit documentation template and control your notes’ objective and subjective aspects. 

The EMR system should be flexible enough to let you narrate your clinical decision pathway. It must adapt to the workflow of your practice, not the other way around.

Faster Billing

As it is hard for medical practitioners to deal with the billing tasks, a physical therapy billing software should allow clinicians to perform quick billing and reduce the overall time to complete a task. Therapists should be able to bill the claims and follow up with the patients to increase referrals. A claim should be automatically scrubbed and submitted to the billing software for biller review. An ideal EMR system enables billers to push a button to edit and scrub the claim against millions of pre-programmed payer rules. With another click, the claims should be submitted to the insurance company electronically.

Consider a system that is built with the ‘end in mind,’ so you can run a profitable and streamlined practice.

Alert System

The billing system of a physical therapy EMR solution should have an automated alert system that notifies users to append the KX modifier if a patient exceeds the therapeutic gap. This prevents denials from payers who cite the reason “Maximum Benefits Reached.” Additionally, there should be alerts for upcoming reevaluations, progress notes, documents that need to be reviewed, physician clarification requests, and canceled appointments.

Look for a system that includes a whole package and not just supports a few basic features.

Better Quality Control

An EMR solution for physical therapy practices should help users manage their overall quality of services. It must enhance clinical productivity by supporting physical therapists in the diagnosis procedure. Ensure that the solution you opt for is secure and offers data integrity, so your records will not be misplaced, lost, or damaged.

Keep an eye on the solution that promises to offer data security. 

Automation of Tasks

A physical therapy software solution should be able to automate multiple tasks, such as documentation and prescription management, that otherwise are difficult to manage if manually done by the staff. The software should streamline all the processes and procedures of the practice so as to allow the staff to provide the optimal level of care to patients.

Remember, automation is the key.

Forwards ICD-10 Codes

A physiotherapy EMR solution should take forward ICD-10 codes from one visit to another. Most of the time, the diagnosis code remains consistent with physical therapy encounters. The billing system of your software should automatically extract the diagnosis codes from the previous visit and give complete control to the biller. It must also enable the biller to edit the diagnosis field before the claim is billed out in case changes are required in the codes for the current visit.

So, add ICD-10 notes in your consideration list.

Easy Scheduling Management

The EMR solutions for physical therapy practices store patient records digitally, making scheduling tasks easier to manage. It should enable healthcare experts to easily track and manage their patients without struggling with complex-to-navigate paper records. So make sure the it comes with physical therapy appointment scheduling software!

Consider an EMR that takes all your scheduling woes away.

Creation of Payer Specific Rules

The billing software for your practice should be customizable and flexible enough to let you set up checkpoints. It must allow clinicians to set up payer-specific rules to ensure clean claims submission and prevent denials. Medicare will accept G0283 instead of CPT 97014 for physical therapy practices.

Look for a system that sorts this for you.

Custom Physical Therapy Billing Reports

Physical therapists should be able to generate customized physical therapy reports that help them diagnose the overall functioning of their practice. If your physical therapy report billing software can generate customized billing reports, you can track your practice performance and determine important revenue cycle metrics.

Don’t forget to consider this aspect while selecting the EMR solution for your practice as this makes for a better quality physical therapy software.

We have listed the basic features that a physical therapist should look for when selecting an EMR system for their practice. It is also suggested they ask for demos before making an actual purchase so you can ensure you’re getting the best fast billing physical therapy software.

Physical therapy software infographic

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